1Introduction
Anvikshiki Physiotherapy ("Anvikshiki," "we," "us," or "our"), a physiotherapy clinic located in Rajkot, Gujarat, is committed to protecting the privacy of everyone who visits anvikshiki.org or contacts us to book a consultation. This Privacy Policy describes what personal information we collect, why we collect it, how it is used and protected, and the choices available to you.
By using our website or submitting a consultation request, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information to us.
2Information We Collect
We collect information in the following ways:
- Information you provide directly — such as your name, email address, phone number, primary concern (e.g. back pain, arthritis, frozen shoulder), preferred consultation type (in-clinic or virtual), and any comments or messages you submit through our consultation booking form.
- Communication information — details you share with us over phone, WhatsApp, or email when scheduling or discussing an appointment.
- Automatically collected information — such as your IP address, browser type, device type, pages visited, and time spent on our site, gathered through standard website analytics.
3How We Use Your Information
We use the information we collect to:
- Respond to your consultation request and schedule appointments (typically within 24 hours);
- Communicate with you about your appointment, treatment plan, or clinic updates;
- Improve our website, services, and patient experience;
- Maintain accurate clinic and patient records;
- Comply with applicable legal and regulatory obligations.
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
4Health Information
As a physiotherapy clinic, some information you share with us — such as your primary concern or details discussed during consultations — relates to your health. We treat this information as sensitive and confidential, and access to it is limited to Mrs. Falak Tripathi and authorised clinic staff directly involved in your care.
7Data Security
We take reasonable administrative, technical, and physical measures to protect your personal and health information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8Your Rights & Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to any legal or record-keeping obligations we may have;
- Withdraw consent for us to contact you or use your information, at any time.
To exercise any of these rights, please contact us using the details below.
9Third-Party Links
Our website may contain links to third-party platforms such as Practo, JustDial, Instagram, Facebook, and YouTube. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before sharing any information with them.
10Children's Privacy
We provide pediatric physiotherapy services, and information about a child patient may be submitted to us by a parent or guardian as part of booking a consultation. We only collect such information with the involvement and consent of a parent or guardian, and it is used solely for the purpose of providing appropriate care.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out to us: